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Choose your words carefully
The words you use send strong signals about the tone of your message. These examples will help you to identify and use the right tone in your email messages
Email greetings
Emails are an important form of written communication in the workplace. This resource covers how to write a professional email greeting.
Email layout
Emails are an important form of written communication in the workplace. This resource covers how to layout a professional email.
Important information first
As emails are short pieces of communication, there is a set structure you should use. This learning activity will help you identify which information is most important.
Quick tips
Quick tips for writing professional emails.
Requests
when writing professional emails, you may need to make requests or respond to requests. The language you use to do this is very important. this page shows you examples of polite responses.
Subject lines
Subject lines tell the reader about the content and purpose of the email. They need to be clear, accurate and concise.
Writing emails
Emails are an important form of written communication in the workplace. This resource covers how to structure and write clear and concise professional emails.