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RMIT University Library - Learning Lab

Study support and library services


Study support and library services

Study support services are available online and face-to-face to help you build on your academic skills.

Online channels can include library chat or online consultations with an academic skills advisor, and there are often online self-help materials and tutorials across a range of topics and subjects. Face-to-face help might include workshops, drop-in sessions, and talking to your peers. Seek out support services by visiting your insitution's website and searching for 'study support'.

Online chat

Most libraries have an online chat service that you can use to contact the library. Use the online chat to ask questions about library services and activities, and to find information for your assignments, referencing and support for your studies.

Academic skills and research support

Expert Academic Skills Advisors and Librarians are available to help you with your studies: from help researching and writing assignments, to referencing and effective study strategies. Online and in person appointments with librarians and academic skills advisors are available. You can find out how to book an appointment by visiting the website, chat with an online chat service at your institution or visit the library for more information.

Course-specific help

Academic Skills Advisors and Librarians are available to help with specific content in courses and will work with your teacher to identify areas where they can provide support. This help can include workshops based on assessment tasks and course content, or targeted instruction that is embedded in classes and can be for individuals or groups of students.

Peer mentoring

Many universities provide a service where students help their fellow students. These students have achieved high marks and can offer course-specific advice as well as general study tips.
To find a peer mentor, check your institution’s website, or ask your students’ group or teacher.

Peer support can also be obtained through informal networks, by meeting with friends to discuss your coursework, or with group project team members. Remember to use the platforms available, like discussions boards and social media, to ask questions and contribute to conversations.

Online resources

Check your institution's student and library pages for online resources that can support your study. You're likely to find common tools such as referencing tools and academic skills tutorials. Many libraries also host subject guides that can direct you to the best resources in your area of study.

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