Study support services are available online and face-to-face to help you build on your academic skills.
Online channels can include library chat or online consultations with an academic skills advisor, and there are often online self-help materials and tutorials across a range of topics and subjects. Face-to-face help might include workshops, drop-in sessions, and talking to your peers. Seek out support services by visiting your insitution's website and searching for 'study support'. In Vietnam, use the keywords 'student support' to learn more about the wide range of services available to you. Image by Gorodenkoff on Adobe Stock.
Online chat
Most libraries have an online chat service that you can use to contact the library. Use the online chat to ask questions about library services and activities, and to find information for your assignments, referencing, and even support for your studies (depending on your campus).
Academic skills and research support
Expert Academic Skills Advisors and Librarians (Melbourne) are available to help you with your studies: from help researching and writing assignments, to referencing and effective study strategies. Online and in person appointments with librarians and academic skills advisors are available. You can find out how to book an appointment by visiting the website, chat with an online chat service at your institution, or visit the library for more information.
In Vietnam, you can find out how to meet a Learning Advisor by visiting the SAS student site.
Course-specific help
Academic Skills Advisors and Librarians (Melbourne) are available to help with specific content in courses and will work with your teacher to identify areas where they can provide support. This help can include workshops based on assessment tasks and course content, or targeted instruction that is embedded in classes and can be for individuals or groups of students.
In Vietnam, Program Tutors are available to help with specific content in courses and will work with you to review key theories and concepts. They also offer workshops that will help you prepare for assignments. You can find out how to meet a Program Tutor or attend a workshop by visiting the SAS student site.
Image by Jacob Lund on Adobe Stock.
Peer mentoring
Many universities provide a service where students help their fellow students. These students have achieved high marks and can offer course-specific advice as well as general study tips.
To find a peer mentor, check your institution's website, or ask your students' group or teacher.
Peer support can also be obtained through informal networks, by meeting with friends to discuss your coursework, or with group project team members. Remember to use the platforms available, like discussions boards and social media, to ask questions and contribute to conversations.
Online resources
Check your institution's student and library pages for online resources that can support your study. You're likely to find common tools such as referencing tools and academic skills tutorials. Many libraries also host subject guides that can direct you to the best resources in your area of study.
There are plenty of resources on the RMIT Library website to help you with using the library, academic writing, referencing and assignment planning. You can also visit RMIT Study Support online.
Ask the Library
Ask the Library is a great way to access the services of the Study Support Hub online. Chat with our friendly staff if you need help with your coursework or using the Library.
Expert Learning Advisors and Librarians are available via Ask the Library online chat to help you with:
assignment planning and structure
writing, referencing and online resources
general study skills
maths, engineering, and physics coursework
and more!
Student 1: I don't understand any of this!
I thought I did yesterday during the lecture, but now I just don't get it!
I wish I could get some help!
Student 2: You can get help from teachers experienced in maths, statistics, physics and chemistry!
I found them through Ask the Library on the RMIT library website.
They were great! They worked through the questions with me and showed me how to tackle my worksheet.
Student 1: That sounds great! Did you have to wait long?
Student 2: Not at all! Ask the Library usually finds a teacher who'll contact you within a couple of hours, or early the next day.
Student 1: I'll get on to them right now!
Videos and all images in the video by RMIT, licensed under CC BY-NC 4.0
