Self-awareness underpins EQ. You need to be aware of your habitual patterns and personal emotions if you are going to be able to do anything about them. Are you aware of your own emotions? Are you aware of how others see you? Do people find you easy or hard to read?
Emotions are often expressed through non-verbal communication, such as facial expressions. A speaker talking to a bored-looking audience should pick up on facial cues to change tack. A person in an argument should realise when the other person is so furious there is no point continuing.
So one of the basic elements of EQ, perceiving and identifying how you and people around you are feeling, includes reading facial expressions.
Facial expressions
Test yourself on how well you understand the facial expressions of others.
What researchers say about “the dark side” of EQ
Having high EQ doesn't necessarily mean that you're a good or moral person. Commentators have pointed out that some people who are emotionally intelligent– like sociopaths – use their ability to read people and “manage” others to manipulate others and promote bad behaviour. By definition, sociopaths do not care if others are hurt by their behaviour.
For another angle on EQ, consider concerns that enhancing some people’s self-esteem and confidence – which might be a part of EQ training – can actually be counter-productive. The article “Why self esteem is a bad thing” suggests that too much self-esteem may have a negative impact.
You need to develop your EQ powers and use them for good not evil! It's important to maintain a reasonable perspective on your EQ, and you also need to know when someone with high EQ might be attempting to manipulate you.
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Self-help books can be very useful. Here’s a link to what have been called the top ten self-help books on EQ.
For consideration on how EQ can be a force for evil, see:
- Jason Marsh, 2011, The Dark Side of Emotion Intelligence, Greater Good.
- Jamil Zaki, 2013, Using empathy to use people: Emotional intelligence and manipulation, Scientific American. Zaki says that “empathy is not always used in the service of good...people use empathy to use other people, manipulating them through a savvy understanding of emotions”.
- Sara Konrath et al., 2014, The Relationship Between Narcissistic Exploitativeness, Dispositional Empathy, and Emotion Recognition Abilities, Journal of Nonverbal Behavior, 38 (1). This article suggests that individuals high in narcissism also excel at reading others' emotions.
- Yuki Nozaki and Masuo Koyasu’s paper, The Relationship between Trait Emotional Intelligence and Interaction with Ostracized Others' Retaliation, suggests that emotionally intelligent people who want revenge can get other people to do their dirty work.