Necessary Use and Identifiers

Bob and Denise Hart are applying for a Cash Management Account. They have insurance through VFS and have asked why they need to provide details again. They also want to know more about what happens with their information and whether they can see it.

To help the Harts, you need to understand what is a legitimate or necessary use of personal information (NPP2). Check your understanding of usage by completing the activity on the following screen.